Frequently Asked Questions


Your Questions Answered

No, tickets must be purchased before the event.

Please ensure all tickets are booked prior to the event online or via [email protected]

No, our tickets are two day access only.

We offer a limited number of student discounts. Please contact [email protected]

As a premium pass holder you have the ability to register for 3 workshops. You will receive an email closer to the date of the event containing instructions showing how to select your workshops.

All workshops are first come first served. Please note due to the popularity of our workshops we cannot guarantee your entry in any workshops. We always endeavour to offer repeat workshops and resources where possible.

No refunds will be offered if you are unable to attend any workshops.

You will receive a confirmation email after purchasing your ticket.

We will email you regularly in the weeks leading up to the event. You will receive speaker, content & event-specific information.

Day 1 - 08:00 - 16:35 (networking reception is from 16:35pm - 17:35pm)

Day 2 - 08:00 - 15:30 (closing coffee reception is from 15:30pm - 16:30pm)

Registration opens at 08:00 on Day 1 and Day 2 but will be open all day.

We recommend smart casual for the event.

Food and beverages will be available during the event. Dietary requirements including Vegan, Vegetarian, Gluten-Free and Lactose-Free will be catered for.

We can provide a space if required. For more information please contact [email protected]

There is a dedicated mothering room onsite. For more information please contact [email protected]

There will be a first aider onsite. Please notify the organisers or venue staff in case of a medical emergency.

A refund is applicable if you cancel 90 days before the event. Please contact [email protected]

This is up to the speaker's discretion. Speakers will share how to receive the slides post event.

Yes, you can allocate your ticket to a colleague. Please inform us if you decide to do this so we can change the registration details on our system.

Please contact [email protected]

Yes, if you have specific requirements please ensure you email [email protected]

You will be able collect your event pass on day 1 of the event during registration at the registration desks. There will also be staff available at all times on the registration desk over the two days if you are not able to make it during the allotted time on day 1.

Yes, if you have specific requirements please ensure you email [email protected], however all vendors will cater for all dietary requirements.

Unfortunately due to the sensitive nature of some of our workshops, these sessions will not be recorded.
We will aim to repeat popular sessions where possible and or provide the materials with the speaker’s permission.

You will receive your invoice / receipt with your booking confirmation. If you would like to request another copy, please contact [email protected]

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